Repair Guide
Laptop Keyboard Not Working — Diagnose & Fix
Some or all laptop keys stopped responding.
Common Symptoms
- Dead keys
- Stuck keys
- Wrong characters typing
- Backlight off
Likely Causes
- Driver corruption
- Ribbon cable disconnected
- Liquid damage residue
- Membrane failure
DIY Steps to Try
- Device Manager → Keyboards → uninstall → reboot.
- Try an external USB keyboard to isolate hardware vs. software.
- Boot to BIOS — if keys work there, it's a Windows/driver issue.
When to call HOPE Systems
For hardware failure, keyboard replacement takes 1–2 hours (₹1,499+) at HOPE Systems.
Recommended Service
Keyboard Replacement
From ₹1,499 · 1–2 hours
Frequently Asked
Are backlit keyboards more expensive?
Yes — typically ₹2,500–3,500 for backlit variants.